Easily Integrate the CallRail Call Routing Complete Webhook into your application using Javascript, Ruby, and other frameworks.

The call routing complete webhook executes the moment an inbound phone call has been routed to its destination. Because the call routing complete webhook executes before the call is completed, it contains less information than the post-call webhook. For example, the post-call webhook will contain the call duration, a link to the recording (if applicable), and tags and/or qualified status applied through keypad scoring. The call routing complete webhook will contain more information than the pre-call webhook, and can be used to supplement information displayed to users handling a call while it is ongoing. This webhook sends the call object in the POST body, formatted as JSON as specified in the call endpoint. See Retrieving a Single Call for details. Additional fields are returned in the JSON and GET request line because of our Legacy API; however, we encourage users to build requests using the parameters outlined in this version of our API documentation for support purposes. Post-Call Webhook

Steps to receive the Callrail Call Routing Complete Webhook

  • Sign up for your free Hooky account.
  • Create a new Webhook Source, and select callrail. This will be the endpoint that receives the Callrail Call Routing Complete webhook on behalf of your application, and forwards them using the unified SDK.
  • Once the Call Routing Complete webhook is received from Callrail, you'll see the payload under the Live Logs section of your webhook source.
  • Next, follow the examples below to integrate the Hooky SDK in Ruby or Javascript, and start receiving webhooks.
Save countless hours integrating Call routing complete webhooks into your application.