Easily Integrate Intercom Webhooks with your application.

https://developers.intercom.com/building-apps/docs/webhook-model#section-webhook-topics

Steps to receive Intercom Webhooks

  • Sign up for your free Hooky account.
  • Create a new Webhook Source, and select Intercom. This will be the endpoint that receives webhooks on behalf of your application, and forwards them using the unified SDK.
  • Step 1
  • Step 2
  • Once a webhook is received from Intercom, you'll see it under the Live Logs section of your webhook source.
  • Next, follow the examples below to integrate the Hooky SDK in ruby or javascript, and start receiving webhooks.
Save countless hours integrating Intercom webhooks into your application.

Integrating Intercom Webhooks Using Javascript

Integrating Intercom webhooks with Hooky in your Javascript based application is straight forward. Just grab the SDK, and call a function when that webhook is received.

Integrating Intercom Webhooks Using Ruby

Integrating Intercom webhooks with Hooky in your Ruby or Ruby on Rails application is straight forward. Just grab the SDK, and call a method when that webhook is received.

Configuring Intercom Webhook Authentication

Here's how it works

Supported Intercom Webhook Events

conversation.user.created

Subscribe to user/lead initiated conversations

conversation.user.replied

Subscribe to contact user/lead conversation replies

conversation.admin.replied

Subscribe to admin conversation replies

conversation.admin.single.created

Subscribe to admin initiated 1:1 conversations

conversation.admin.assigned

Subscribe to admin conversation assignments

conversation.admin.noted

Subscribe to admin conversation notes

conversation.admin.closed

Subscribe to admin conversation closes

conversation.admin.opened

Subscribe to admin conversation opens

conversation.admin.snoozed

Subscribe to admin conversation snoozes

conversation.admin.unsnoozed

Subscribe to admin conversation unsnoozes

conversation_part.tag.created

Subscribe to conversation parts being tagged

conversation_part.redacted

Subscribe to conversation parts being deleted

conversation.rating.added

Subscribe to conversations getting a rating

conversation.deleted

Subscribe to conversations deletions

user.created

Subscribe to user creations

user.deleted

Subscribe to user deletions

user.unsubscribed

Subscribe to user unsubscriptions from email

user.email.updated

Subscribe to user email address being updated

user.tag.created

Subscribe to users being tagged

user.tag.deleted

Subscribe to users being untagged

contact.created

Subscribe to lead creations

contact.signed_up

Subscribe to leads converting to users

contact.added_email

Subscribe to emails being added to leads

contact.tag.created

Subscribe to leads being tagged

contact.tag.deleted

Subscribe to leads being untagged

visitor.signed_up

Subscribe to visitors converting to users

company.created

Subscribe to company creations

event.created

Subscribe to events

ping

Sent when a post to the subscription's ping resource is received, or periodically by Intercom. Ping is always subscribed to.

conversation_part.redacted

Read conversations

conversation.rating.added

Read conversations

conversation.admin.closed

Read conversations

conversation.admin.noted

Read conversations

conversation.admin.opened

Read conversations

conversation.admin.replied

Read conversations

conversation.admin.single.

Read conversations

conversation.user.created

Read conversations

conversation.user.replied

Read conversations

conversation.deleted

Read conversations

contact.added_email

Read users and companies, Read and write users, Read one user and one company

contact.created

Read users and companies, Read and write users, Read one user and one company

contact.signed_up

Read users and companies, Read and write users, Read one user and one company

contact.tag.created

Read users and companies, Read and write users, Read one user and one company

contact.tag.deleted

Read users and companies, Read and write users, Read one user and one company

user.created

Read users and companies, Read and write users, Read one user and one company

user.deleted

Read users and companies, Read and write users, Read one user and one company

user.email.updated

Read users and companies, Read and write users, Read one user and one company

user.tag.created

Read users and companies, Read and write users, Read one user and one company

user.tag.deleted

Read users and companies, Read and write users, Read one user and one company

user.unsubscribed

Read users and companies, Read and write users, Read one user and one company

visitor.signed_up

Read users and companies, Read and write users, Read one user and one company

event.created

Read events

company.created

Read users and companies, Read one user and one company